Terms & Conditions of Service

1. Acceptance

By using the site or engaging our services, you accept these Terms. If acting on behalf of an entity, you represent that you have authority to bind such entity.

2. Definitions

Client: the party engaging the services. Deliverables: documents, analyses or configurations provided. Services: professional activities described in a proposal or agreement.

3. Scope of services

Services include foreign trade & customs consulting, compliance, analytics and related projects. Specific scope, schedule and milestones are set out in the accepted proposal/service order.

4. Engagement & proposals

Proposals have limited validity and may require additional Client information. Performance begins upon written acceptance and, where applicable, receipt of any advance payment.

5. Fees & billing

Fees may be fixed, time-and-materials or success-based as per the proposal. Taxes, expenses and third-party costs (e.g., experts, certifications) are billed separately where applicable.

6. Deliverables & intellectual property

Client retains ownership of its information. Unless agreed otherwise, Client receives a non-exclusive, non-transferable license to use Deliverables internally. Third-party components (including open-source) remain subject to their licenses.

7. Confidentiality & data protection

Each party will protect the other’s confidential information and use it only for the project. Personal data processing is governed by our current Privacy Notice available on our official site.

8. Compliance & regulatory

Client is responsible for the accuracy of its information and for obtaining any permits/authorizations as required. Our services are advisory in nature and do not constitute legal representation or guarantees before authorities.

9. Warranties & disclaimers

Services are performed with reasonable professional care. To the fullest extent permitted by law, Deliverables are provided “as is” and we disclaim implied warranties of merchantability, fitness and non-infringement.

10. Limitation of liability

Our aggregate liability for any claim is limited to the fees actually paid by Client for the services during the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, punitive or consequential damages.

11. Non-solicitation

During the engagement and for 12 months thereafter, neither party will solicit to hire the other’s key personnel without prior written consent.

12. Force majeure

Neither party shall be liable for failures caused by events beyond reasonable control (e.g., disasters, acts of authority, widespread outages).

13. Term & termination

Either party may terminate for cause in case of a material breach not cured within a reasonable period. Termination does not waive accrued payments or vested rights.

14. Changes to these terms

We may update these Terms to reflect legal or operational changes. The current version will be published on our official site.

15. Governing law & venue

These Terms are governed by the laws of Mexico. The parties submit to the competent courts of Mexico City, waiving any other jurisdiction that may apply.

16. Dispute resolution

Before resorting to courts, the parties will attempt in good faith to resolve disputes through direct negotiation and, where appropriate, mediation.

17. Language

In case of discrepancies between versions, the Spanish version shall prevail.

18. Contact